Terms and Conditions

Important Information

Terms and Conditions

Below you can find our Holiday Insurance information and Terms and Conditions.

• Insurance Policy Document  
• Insurance Product Information Document  

Booking Terms & Conditions

Please click here for our full Booking Terms and Conditions for group leaders.

Please click here for our full Booking Terms and Conditions for individuals

Privacy Policy and Website Terms and Conditions of Use

Please click here for our website usage and privacy policy.

Errors and Omissions

Whilst we endeavour to ensure that all information is complete and accurate at all times, some items may change as a result of matters beyond our control. We will inform you of any material changes to any of the relevant details at the earliest opportunity, and always as part of the booking process, as a part of our commitment to quality customer service.

Discounts & Special Offers

Occasionally we will advertise discounts and special offers via our social media channels, website and email marketing. These offers are valid on new bookings only, booked according with the terms detailed on the post/ page / email. Full details can also be found on the Competition Terms & Conditions page.

Accessibility Statement

We have designed our website in accordance with Accessibilitiy Guidelines laid down by the Web Accessibility Initiative (WAI) and the RNIB