Meet the Team

Pamela,Group Sales Development Manager


Group Sales Development Manager

I cut my teeth in travel as a coach tour courier back in the 1980s with Wallace Arnold Coach Tours and subsequently Frames National, taking incoming visitors on 14 day tours of Europe.

As an Italian speaker I covered much of Italy from North to South. My tours ran back to back, always fully loaded – and no one ever complained! For many, European travel was a new experience and it was seen as such a great adventure – even in those days before en-suite bathrooms! My winters were spent skiing in Austria with Inghams Lakes and Mountains, for whom I worked as a Resort Manager.

In 1986 I took a season off and was offered a job at National Holidays in Wakefield as Assistant Continental Tours Manager, where I covered everything from tour planning, contracting, brochure production, and customer service. I also headed up the overseas courier team. That was really the beginning of my 30+ years career in travel.

Later I joined Shearings/Rank STS as a School Travel Advisor, selling overseas language courses and ski travel to schools across the North of England. Then, after having my two children, I moved to Lincolnshire and joined Applebys Coach Holidays where I took over management of the groups department. That is where I met my current colleagues Maureen Quinn and David Lote when Applebys became part of the Bowen Group, which sadly went into administration in 2012.

Over the years I have organised hundreds of group tours and to this day still love the challenge of a new destination. The more specialist, the more challenging, but that is what makes the job so interesting. I still work with Group Organisers I have been dealing with for many years, who I now refer to as friends. I pride myself on giving a personal, reliable service and being flexible where a group requires it. Nothing is black and white in this business and we have to be prepared to adapt. I believe that for group organisers, good service and quality are as important as getting a competitive price. I am delighted to be working the team at just for groups!, all of whom share the same ethos.

I look forward to many more years in this exciting, if challenging industry, and to arranging my fifth Oberammergau tour in 2020!